IVI conducted one-day workshops on “Essentials of spectacle dispensing”
for optical sales personnel on 6 July 2014, at Chennai and Hyderabad. Over 50
optical sales personnel participated in the IVI workshops.
A wide range of topics were covered in the workshops including understanding refractive errors, spectacle prescriptions interpretation, advance lens and frame designs; technical skills and knowledge for dispensing spectacles; and soft skills for effective interaction with customers, paving the way for a better optical retail practice and customer satisfaction.
The workshops were facilitated by a panel of experts including Abhishek Kalbarga, Revanth Kumar and D Sandeep from IVI; Srikanth M - Associate Optometrist, LVPEI; Saif Ahmad - Varilux consultant, Essilor and Shaik Faheem - Professional Services Manager, GKB Rx lens.
Interactive in nature, the workshop provided opportunity for the participants to share their learning outcomes including approaches to dispensing and ways to channelize a mix of both technical knowledge and hands-on experience in improvising their retail practice to the satisfaction of their clients.